The report, which comes from , goes on to claim that although Apple’s service has much fewer sessions per month per user (12 compared to Spotify’s 51), Apple Music is leading the way in terms of both smartphone and tablet users.
There are a couple of things to consider when viewing reports such as this, which could explain why appears to be out of step with our anecdotal experiences.
Unpicking the numbers
The first thing to consider is that Apple Music comes pre-installed on every iPhone, and that the service comes with a 3 month free trial. Meanwhile Spotify only gives 30 days for free.
This disparity, combined with the fact that Spotify has much more monthly sessions, indicates that although lots of people are occasionally opening the Apple Music app, people are returning to the Spotify app much more frequently over the course of the month.
This could explain why Apple Music’s numbers are so high in this report while Spotify still appears to dominate the streaming landscape.
Secondly we should consider how Verto acquired this data. According to their own research methodology, this was based on recording the usage data of a select sample of users. If this sample is of a biased selection of users then the overall data will be inaccurate.
Our scepticism is shared by , which notes that Apple claimed that it had 20 million paying subscribers in December 2016 with 50% of these located outside of the US. If both these figures are true then Apple Music would have had to have gained around 30 million users to reach the numbers reported by Verto.
Without Verto sharing their workings we might never know where these numbers have come from, but from our perspective they should be taken with a pinch of salt.