Lightening the cognitive load

cloud-brain A longtime colleague and friend of mine used to love to say  “Let’s just make this easy for them” whenever we discussed an upcoming meeting. I think I winced the first few times I heard it. It didn’t seem like much of a negotiation strategy… at least, that is, until he helped me appreciate how powerful it can be to manipulate “cognitive load.” Read More

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Administrador del Sitio
Publicado el 07 de May del 2016
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